Issues Covered:
Java Download
Connecting with Netscape
Disconnecting
Mapping Your Drives
Downloading and Loading Osage
How to Access NSU WebVPN Pro with Netscape
This can only be used from OFF-CAMPUS!
Java Download
Initially you will need to download and install the Java file.
(this will be done only on the first time you access WebVPN Pro)
Connecting Using Netscape
In Netscape:
Click 'Connect,'
Input your NSU Username (NSU UserID) and NSU Password,
Click 'OK,'
Click 'Always' (this will not appear during subsequent NSU WebVPN Pro connections, on this computer),
Click 'Always' ( this will not appear during subsequent NSU WebVPN Pro connections, on this computer),
Ignore this screen,
Do nothing here, the connection is almost complete,
Running automatically, no action is needed at this point,
In the event that you receive this notice, simply click 'Yes,'
and this will popup, just click 'OK,'
Upon successful connection, this message will appear in your Taskbar.
This icon will remain while you are connected.
This screen will appear in your browser allowing available options to be accessed.
Mapping Your Drives
If you want to easily access your NSU information (e.g., L: drive, I: drive, P: drive) you must now download 'Map.exe' (one time only at each different computer). If you use a different computer, you will need to download the file to it.
After the initial download, you will need to run the 'Map.exe' program each time that you connect to map your drives.
Successful Logon to Map.exe will result in the mapped drives appearing, automatically, in an Explorer window.
Upon completing your NSU WebVPNPro session at a public location you will want to unmap your drives by using the Map.exe program (which is probably still running when you mapped your drives). Otherwise your personal drives may be compromised.
Downloading and Using Osage
Faculty and staff wishing to remotely access Osage can do so by downloading it at this time.
This file is a .zip file (compressed for faster downloading) and will need 'extracting' before using.
Once downloaded, double-click the .zip file and select a desired location (e.g., Desktop).
This program will need to be opened each time you 'connect' to NSU WebVPNPro and wish to access Osage.
To Disconnect
You must right-click the 'key' icon and select 'Disconnect,'
Troubleshooting Guide
You MUST:
- Be off-campus
- Disable Pop-up Blocker
- Have administrative privileges on your computer
- Download and run Map.exe?
to download, <Click Here> - Be the only person logged on to your computer (you will receive a Multiple Users Error Message)
The password is case-sensitive
The password is your NSUnet password (the one you use to logon to NSU computers, WebMail, etc. - it is NOT your PIN)
If your login fails, put 'nt-nsu\' in front of your UserID.
(e.g. if UserID is smith, the login would be
'nt-nsu\smith')
If you have reviewed the procedures above and still experience difficulties, please email HELP and include the following information to aid in your diagnosis:
If you still experience difficulty, please submit the following information:
- Browser (e.g., Internet Explorer, Netscape, Firefox)
- Operating System (e.g., Windows XP Home, Windows XP Pro,Windows 2000, Windows 98, Macintosh OSX)
- Internet Service Provider (ISP) (e.g., Cox, Earthlink, Intellex, SBC global)
- Connection Speed (e.g., DSL, Cable, Dial-up)
- Type of hardware router are you using to access the internet, if any
- Time and date of your attempts
- NSU UserID
- The last four digits of your Social Security Number.
- a phone number where you can be personally assisted.
To email HELP click >>HERE<<