WebVPN PRO
NSU's WebVPN Pro does not support the Microsoft Vista operating system.
You MUST:
- Disable Pop-up Blocker
- Have administrative privileges on your computer
- Download and run Map.exe
to download, <Click Here> - Be the only person logged on to your computer (you will receive a Multiple Users Error Message)
The password is case-sensitive
The password is your NSUnet password (the one you use to logon to NSU computers, WebMail, etc. - it is NOT your PIN)
If your login fails, put 'nt-nsu\' in front of your UserID.
(e.g. if UserID is smith, the login would be
'nt-nsu\smith')
Don't remember your password, or want to reset it?
Clean Access Frequently Asked Questions
Sophos Anti Virus Frequently Asked Questions
You should see a blue Sophos Anti Virus shield 
displayed in your System Tray (Sys Tray) (typically in the bottom, right, by the clock. If it's updating it will appear to be pulsating (like this) 
.
If it looks like 
or 
, you need to:
- Have an active connection to NSU's Web VPN Pro.
- Right-click the Sophos Anti Virus icon in the Sys Tray -
- Select Update now, and the Sophos Updates popup will appear as expected.
If you have reviewed the procedures above and still experience difficulties, please email HELP and include the following information to aid in your diagnosis:
If you still experience difficulty, please submit the following information:
- Browser (e.g., Internet Explorer, Netscape, Firefox)
- Operating System (e.g., Windows XP Home, Windows XP Pro,Windows 2000, Windows 98, Macintosh OSX)
- Internet Service Provider (ISP) (e.g., Cox, Earthlink, Intellex, SBC global)
- Connection Speed (e.g., DSL, Cable, Dial-up)
- Type of hardware router are you using to access the internet, if any
- Time and date of your attempts
- NSU UserID
- The last four digits of your Social Security Number.
- a phone number where you can be personally assisted.